Privacy Policy – GutterFix Cape Town
Effective Date: 5 August 2025
At GutterFix Cape Town (“we”, “our”, or “us”), we are committed to protecting your personal information and your right to privacy. This policy outlines how we collect, use, and protect your information when you interact with us through our Facebook lead forms, website, or WhatsApp communication.
1. What Information We Collect
We may collect the following information when you submit a form or contact us:
- Your full name
- Email address
- WhatsApp or mobile number
- Street address (only if provided later for quoting)
- Photos of your roof or gutters (if voluntarily submitted)
- Notes or comments you provide
2. How We Use Your Information
We collect and use your information to:
- Provide accurate quotes for our services
- Contact you via WhatsApp, email, or phone regarding your quote or booking
- Send service reminders, home maintenance tips, and occasional promotions
- Improve our services and client communication
3. How We Store and Protect Your Information
We store your information securely in our client records. Access is restricted to authorized staff. We do not sell, trade, or share your personal information with any third parties.
4. Your Rights
You have the right to:
- Request access to the personal information we hold about you
- Ask us to update or correct your details
- Opt out of promotional communication at any time
5. Contact Us
If you have any questions about this policy or how your data is used, you can contact us:
GutterFix Cape Town
Email: info@gutterfix.site
Phone/WhatsApp: 081 426 0810
This policy may be updated periodically. By submitting your information, you agree to the terms outlined above.